Campsite terms and conditions

Due to our proximity to the woodlands, no open fires are permitted at Haywood Farm Caravan and Camping Park. 

BBQs are absolutely fine, but they must be raised off the grass and properly extinguished after use and disposed of in the designated metal BBQ bins. 

BBQ Bricks are provided for your use; they are signposted and located on Meadow Brook, Woodland Way and Wildflower View fields. We do not permit wood on BBQs.

Most certainly! We understand the importance of pitching next to friends or family, so please let us know when you book, and we will do our best to accommodate your request, although unfortunately, we can't guarantee it. 

We have a private function room, Woody’s Place (Located upstairs, above our games room).  We hold some of our activities here during the holidays, and when it's not in use, it is available to hire for your family/group's exclusive use.

It offers a casual environment, so you can unwind and enjoy the company of your friends and family in our comfortable space.  You'll find seating areas plus an adult dart board, pool table, pinball machine, library of books, as well as a radio/CD player and smart TV. 

If you would like to learn more or confirm availability for your stay, please get in touch. 

You can contact us on 01989 720672 Monday to Saturday, 9-6pm.

Our email address is:   info@haywoodfarm.co.uk.

We love to welcome your friendly dogs on our camping and touring pitches, and they are also welcome in our holiday homes. Please be considerate and remember that although you love your dog and feel that they wouldn’t hurt a fly, not everybody in our park will see them that way, and we ask that you respect their wishes. 

All dogs are to be always kept on a short lead onsite; there are neighbouring woodlands where you can walk them off lead. As a responsible owner, please clear up after your dog and use the dog bins provided. Dogs are not allowed to be left unattended at any time anywhere on-site. 

Camping & touring pitches: £1.50 per dog, per night

Whilst our standard camping and touring check-in time is 2pm and check-out time is 11am, we do offer an early arrival or late leave. These are subject to availability and must be agreed with reception and added to your booking in advance of arrival.

Early arrival:   £8 per booking, and you can arrive from 9am

Late leave:      £8 per booking and must leave by 6pm

Our holiday home arrival time is 4pm and departure time is by 10am. 

If you need any other times for arrival/departure, please give us a call and we will do our best to accommodate.

You can contact us on 01989 720672 Monday to Saturday, 9-6pm.

Our email address is:   info@haywoodfarm.co.uk.

Yes, the details of which must be provided to us in advance, and you will need to meet them to collect your goods at our reception. 

Please note we are unable to accept deliveries on your behalf, and we are unable to store items for you, so ensure you have selected a timeslot for when you are on-site.

Here at Haywood Farm, we are committed to providing an inclusive, safe and comfortable environment for all our guests. 

We do have accessible facilities onsite, this has been thoughtfully renovated to ensure convenience and dignity for guests with additional needs.

The facility features a modern toilet and washbasin, a shower unit, plus also includes baby changing facilities. These facilities are accessed by radar key, which only allows use by registered users, ensuring security. A parking space designated for blue badge holders is available just outside these facilities for easy and convenient access.

Guests are kindly asked to respect the facility and use it responsibly. We encourage guests to report any issues or if additional assistance is required. Our team is pleased to offer support and guidance whenever needed to ensure your stay is as comfortable as possible.

For safety reasons, we ask guests to keep the area tidy and to use the facilities with consideration for others. Children should be supervised at all times. We also request that the facility's accessibility features be preserved for those who rely on them.

If you require any special arrangements, assistance, or additional equipment, please do not hesitate to contact our reception team. We are dedicated to making your experience at Haywood Farm as enjoyable and accessible as possible.

Thank you for your cooperation and understanding. We hope you have a wonderful stay with us.

You can contact us on 01989 720672 Monday to Saturday, 9-6pm.

Our email address is:   info@haywoodfarm.co.uk.

Yes, within our inside pot washing area, we have fridges and freezers for guests to use. 

Please bring a bag with a label for you to add your name and leaving date for items placed in the fridges and freezer.

We do not currently have electric car charging facilities on site.

For the safety and privacy of all our guests, drone usage is not permitted here at Haywood Farm Caravan and Camping Park.

If you need to cancel your booking with more than 28 days’ notice before your arrival, we will refund your payment less a £25 admin fee. If less than 28 days’ notice before your arrival is given, no monies are refundable.

Should you wish to change the dates of your booking, you may do so up to 2 weeks before arrival, to a date within the same season. This will incur an admin fee of £25 and is subject to availability.

No refunds/discounts for inclement weather, late arrivals or early departures.

If you are concerned about the prospect of cancelling, we do recommend that you please take out holiday insurance.

You will be sent a code with instructions prior to your arrival to access your keys; they are kept in a key safe box outside your property. 

You can also pop to reception (during our open season) should you have questions.